This Privacy Policy explains how Onformant, LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you access or use our Software Monitoring Platform (“Service”). By using the Service, you agree to the practices described in this Privacy Policy.

Privacy Policy

1.Information We Collect:

We collect information from you when you use the Service, including:

1.1 Account Information: When you create an account, we collect personal information such as your name, email address, company name, phone number, and other registration details necessary for account management and communication.

1.2 Usage Data: We collect data regarding how you interact with the Service, such as your IP address, browser type, device type, timestamps, pages viewed, and actions taken within the Service.

1.3 Payment Information: If you subscribe to paid services, we may collect payment details (e.g., credit card information) via third-party payment processors. We do not store your payment card details.

1.4 Support and Feedback: If you contact us for support or provide feedback, we may collect information about your inquiry or issue, including any messages, attachments, and the nature of your feedback.

1.5 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your use of the Service, improve your experience, and analyze performance. Cookies may be used to remember your preferences or settings.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. If you choose to close your account, we will retain your information as required by law or to resolve disputes and enforce our agreements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your data.

8. Childrens Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Changes To This Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website. The effective date of the updated policy will be indicated at the top of the document.

3. How We Share Your Information:

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us with the operation of the Service, such as hosting providers, payment processors, email services, and analytics providers. These providers are contractually obligated to safeguard your information.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders), or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or entity, subject to applicable laws and privacy rights.

3.4 Aggregated and Anonymized Data: We may share aggregated or anonymized data that does not identify you personally for analytical, marketing, or research purposes.

6. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to and processed in countries that may not have the same level of data protection as your country. By using the Service, you consent to such transfers and processing.

7. Your Rights and Choices:

You have the following rights regarding your personal information:

7.1 Access: You can request access to the personal information we hold about you.

7.2 Correction: You can request corrections to any inaccurate or incomplete personal information.

7.3 Deletion: You may request the deletion of your personal information, subject to our legal obligations and retention policies.

7.4 Opt-Out of Communications: You may opt-out of promotional communications by following the unsubscribe instructions in any marketing emails we send or by contacting us directly.

7.5 Cookies: You can control the use of cookies through your browser settings. Note that disabling certain cookies may impact your experience with the Service.

7.6 Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at info@Onformant.com

2. How We Use Your Information:

We use the information we collect for the following purposes:

2.1 Provide and Improve Services: To deliver and maintain the functionality of the Service, including features, performance, and security.

2.2 Account Management: To create, manage, and maintain your account, including verifying your identity and providing support.

2.3 Billing and Payments: To process your subscription payments, send invoices, and manage your billing information.

2.4 Communication: To send you service-related communications, such as account notifications, updates, and support responses. We may also send promotional emails if you have opted-in, but you can unsubscribe at any time.

2.5 Analytics: To analyze how users interact with the Service and gather insights that help us improve the Service, optimize performance, and enhance user experience.

2.6 Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements, including the End User Service Agreement

10. Contact Us:

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Onformant, LLC

Email: info@onformant.com
Address: 640 Smith Chapel Rd Tullahoma, TN 37388

By using this service, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.